Policy
Refund Policy
Conditions under which subscription fees may be refunded.
Subscription Fees
Subscription fees activate dashboard access and operational infrastructure immediately upon payment.
Refund Window
Refund requests must be raised via a support ticket within 7 days of payment, subject to review of platform usage.
Non-Refundable Cases
Fees are non-refundable where dashboards have been actively used or cases have been routed and processed.
Document upload-ready. Last updated 6/5/2026.